General Information & FAQs
Help & FAQs
Can I import a script?
Yes, we support various script import formats.
Can I import a Movie Magic Scheduling (MMS) file?
Yes! Learn more about how we do this through a partnership with SetHero.
Why can't I generate a report?
This is likely due to browser-specific settings. Learn how to fix that here!
How is Cinapse different from the other scheduling programs? What does Cinapse do better?
Cinapse revolutionizes schedule collaboration by allowing multiple team members to access and update schedules simultaneously.
I already use a scheduling program. Why should I switch to Cinapse Scheduling?
We update consistently and are obsessed with customer feedback.
How hard is it to learn to use Cinapse? Is it a big learning curve?
Short answer: It’s super easy.
Is it simple to control access to my schedule files? Is there a limit to how big my team can be in Cinapse?
It’s as easy as it is on Google Docs.
Does Cinapse work offline?
Of course!
How do I save Cinapse files?
Everything is auto-saved.
Does Cinapse work on all computers and on all browsers? Can I use Cinapse on my iPad or tablet?
Yes!
How do I sign up for Cinapse?
Find out how to get started with Cinapse.
What if I have questions while using Cinapse? How do I send feedback?
Details on sending us feedback can be found here.
What’s next for Cinapse? What new features are being developed?
Learn about the future of Cinapse!
Are you building Find & Replace?
Yes, it’s coming soon!
Are you building BG Breakdowns?
Yes, they’re coming soon!
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