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Forgot password

How to reset your Cinapse password, and what to do if the reset email doesn't arrive.

Forgot your password? Here's how to reset it:

  1. On the Cinapse Log In page, click Forgot Password.
  1. Enter your email address and click Reset Password.
  1. Open the email from Cinapse and click the Reset Password button.
  1. Create a new password and click Finish, then log in.

Didn't get the email? Check your spam/junk folder. If it still hasn't arrived after about 10 minutes, make sure you used the exact email on your account, then contact us at support@cinapse.io.

Still can't log in for another reason (a LOGIN error code, a loading loop, or locked out)? See Can't log in to Cinapse? Login, password reset & account access help.

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